Privacy Policy

ZO GLOBAL LLC & ZO GLOBAL FOUNDATION Privacy Policy

Effective Date: May 11, 2025

Introduction

ZO GLOBAL LLC and ZO GLOBAL FOUNDATION (“we,” “our,” or “us”) value your privacy. This Privacy Policy explains how we collect, use, and protect your information across our websites, communications, services, and platforms.

What Information We Collect

We collect information when you interact with us through:

• Website & Store (zo-global.com)

Including forms, service requests, and product purchases through our GoDaddy-powered store.

• Email & CRM Systems

Including communication through Microsoft Outlook, Microsoft Teams, MailerLite, and HubSpot.

• Phone & SMS/MMS Messaging

Including voice and text communication through Grasshopper 800-958-4403 and iPhone SMS/MMS.

• Social Media & Advertising

Including engagement on Facebook, Instagram, LinkedIn, and YouTube (REAL MOTION! Class).

• Analytics & Website Tracking

Including tools like Google Analytics that help us improve user experience.

Types of data collected may include:

• Name, email address, and phone number

• Billing and shipping information

• Communication records (calls, texts, emails)

• Website behavior and interaction data

How We Use Your Information

We use your information to:

• Process orders, service requests, and program enrollments

• Send transactional and promotional communications

• Manage subscriptions and customer relationships

• Advertise services through digital platforms

• Improve our website, services, and customer experience

SMS/MMS Consent and Opt-Out

By providing your phone number, you consent to receive SMS or MMS updates from us.

You can opt out at any time by replying “STOP” to 800-958-4403.

Email Marketing and Unsubscribe

You may receive educational or promotional emails from us via MailerLite.

You can unsubscribe anytime by clicking the “unsubscribe” link in our emails.

Data Security

We protect your data using security tools provided by:

• GoDaddy

• Microsoft 365

• MailerLite

• HubSpot

• Grasshopper

• Google Workspace

We do not sell or share your personal information with third parties for profit.

Contact Us

If you have any questions, please contact us at:

ZO GLOBAL LLC / ZO GLOBAL FOUNDATION

📍 Chicago, IL 60649

📞 800-958-4403

📧 business@zo-global.com